Have you ever wondered how a phone call to your mom is partially different from a programmable call? This turned out to be a huge difference in the communication industry. Though the telephone has been considered as the vital medium of communication since 1876 a programmed phone call has been a huge resource for enterprises and modern businesses.
From 2005, there were millions of developers urging to create voice calling through applications which is much effective and cost-cutting compared to the carrier network. Thus, concerning its attributes, most of the enterprises and businesses demand this connectivity style for their entire business communication.
To those aspiring business professionals and enterprises, the conventional voice call development methods are nowhere available. The effective way to integrate voice calling feature into your application or to build a voice chat app is absolutely made simple with Voice Call APIs and SDKs.
The Power of Voice Calling API / SDK Integration That Matches Telephony Calling System
The usability of voice call API and SDK is simplified to its utmost to create a peer-to-peer connection with call control within the platform. Make, receive, manage and route the entire calls through integration of voice calling SDK and API into your Android, iOS and web applications. The voice call SDK & API enables connectivity with any type of devices that supports SIP integration and to create multi-party calls across the platforms.
Let us dive deeper into a wide range of features associated with voice chat APIs and SDKs that propels the performance of your voice call application.
Wide Range of Features that empowers Persistent Voice Chat & Calling At any time
App to App
Experience a real-time and clear voice quality within the application without the fret of monthly call cost rentals. With a tap to call feature, enables a quick call to any user at any time over the internet which enhances customer engagement, streamline workflow tasks, and productivity.
App to Phone
Make your voice chat application more worthy with SIP integration that enables to get connected with global users and devices to amplify business collaboration. Embed native voice call SDK to Android/iOS to connect between the mobile device and out of the carrier network seamlessly.
Text to Speech
Convert the text into a human-sounding voice in real-time. This feature is the most sought-after for businesses and enterprises to create an IVR solution into their application to accelerate the production time of recording files with a precise human voice.
Conference Calling
Make conference call up to a maximum of 50 participants embedding with voice call API and SDK into your application. Manage bulk of meetings, discussions with overseas clients to augment your business collaboration process, tasks, and production.
Call Recording
Record, store and retrieve your entire voice calls taking place with customers, clients, and internal employees within your cloud. Integrate voice call APIs and SDKs within your chat application to manage the recorded calls and route the calls with encryptions at its best.
Apart from these highlighted features, there lies diverse set of features that are applicable to integrate into your chat applications.
Now coming to the actual discussion, how a voice call API and chat SDK assist to build a voice app or integrate voice chat/call functionality into your mobile or web application?
A Third-party tool integration?
Or
A voice call API/SDK solution?
Both seem to deliver the same call functionality but the customization of a voice call that adapts to your business requirements matters as the significant factor here. To understand these scenarios, let us dig into the tunnel of voice call integrations and define the potentialities, and differentiation’s each (Third-party tools & voice call solution) possess.
A Rival Between the Third-party tool Integration and Voice Call API/SDK Solution
Most of the third-party voice integration tools such called voice call products, provide the source code with stable features that can’t be customized to meet your business communication needs. The third-party voice call product’s pricing is completely based on a subscription concept, (pay-as-you-go) where monthly rental amount is grounded with limited data usage. The features and functionality of third-party tool integration are stable and doesn’t match future-centric updates, whereas voice call solutions offer endless customization option that meets your business and offer one-time payment with unlimited data usage.
Technologies Behind the Persistent Performance of Voice call Integration into Web & Mobile Applications
SIP Integration
A signaling protocol is of initiating, routing, and terminating real-time voice calls to any platform. With the integration of the SIP signaling, initiates the calling to PSTN where you can call to any number from a mobile application. Route calls to existing carrier networks and improves the cost-cutting.
VoIP Integration
Sending of voice calls over the internet protocol in digital packets instead of the conventional public switched telephone network. The technology adds convenience, multitasking capability and more controllability within the applications. The integration of VoIP adds extra performance to your voice call application which enables calling from app to browser and browser to browser at any circumstance.
WebRTC
Embedding WebRTC-powered voice calling into the web interface, allows users to make a peer-to-peer connection within the Web browser at low latency with high scalability and intelligent call control options. For enterprises, communication from and within their web interface provides better user experience.
STUN and TURN
The STUN servers allow the clients to discover the public IP address and the NAT address to establish media connection. In case, STUN server can’t establish the connection of ICF, the TURN remains in the media path and relays the media data between the WebRTC peers. The TURN servers are often used in the case of asymmetric NAT. The term “relay” is used to define TURN where the message is relayed between the client servers.
Conclusion:
The prospect of voice calling application is in huge demand. Thus, determining the actual voice call purpose is certainly based on your business communication. There is a diverse set of voice call api providers in the market to choose from in order to build voice call application for business collaboration. The most significant act is choosing the right voice call solution which assists to customize the entire voice calling application with functionalities, features and right voice call architecture to extend the call reach to global devices and accelerate your business production.
